The trial is free and needs no card. Paid plans are not open yet. Once the monthly plan opens: if it isn’t right for you, ask within 14 days of your first payment and you get all of it back, and you can cancel any time in one click.
Effective 22 October 2026. Version 2026-10-22.
Status, 22 October 2026: the monthly plan is not on sale, so no payment is taken today and there is nothing to refund or cancel. The rules below apply once it opens. If your trial ends before then, write to hello@plottypus.com.
Free trial
7 days or 10 hours of review, whichever ends first. No card, so nothing can be charged, and it never turns into a paid plan by itself.
Refunds on the monthly plan
- First payment: full refund if you ask within 14 days, for any reason.
- Renewals: not refunded. Cancel before your renewal date to avoid the next charge.
- Charged twice or by mistake: full refund of that charge.
- If we close or suspend your account for any reason other than your breach of the terms or non-payment, including a provider we depend on stopping the service: refund of the unused part of the month.
This doesn’t limit any refund right you have under the law where you live.
How to ask
Once plans open: Dashboard → Billing, or email hello@plottypus.com from your account address. No reason needed.
When the money comes back
To the original payment method within 7 working days of approval. Your bank may take a few more days to show it. Paddle buyers, once Paddle is live: Paddle makes the refund under these same rules.
Cancelling
- One click, once plans open: Dashboard → Billing → Cancel plan.
- It will stop all future charges and cancel your UPI Autopay or card mandate. You won’t need to contact your bank.
- You keep reviews until the end of the period you paid for. Nothing more is charged.
- We email you a confirmation.
You will also be able to stop a single charge, or the whole mandate, from the pre-debit notice your bank sends at least 24 hours before each charge.
Founding members
If you paid for a founding seat before 14 October 2026, your original promise stands: a full refund any time before your access starts, for 30 days after it starts, or if your access hasn’t started within 90 days of your payment.
That seat was for a product we no longer offer. We’ll email you to choose a full refund, or credit for the full amount you paid, taken off your monthly plan until it is used up. Until you choose, nothing is charged.
Questions
Write to hello@plottypus.com. The full terms are on the terms page.